Personal and university online social support helping students during the COVID-19 pandemic: a moderation analysis

Walker, Sarah-Kay (2021) Personal and university online social support helping students during the COVID-19 pandemic: a moderation analysis. Masters thesis, Memorial University of Newfoundland.

[img] [English] PDF - Accepted Version
Available under License - The author retains copyright ownership and moral rights in this thesis. Neither the thesis nor substantial extracts from it may be printed or otherwise reproduced without the author's permission.

Download (845kB)


Social supports can provide physical and/or emotional support, in which the student receiving the support will benefit from it. Using the stressor-strain model and the Negativity Buffer Theory I answer: does perceived online social support (university offered and personal use) moderate the relationship between financial and illness threat (stressors) and well-being and anxiety (strains) specifically in the context of the COVID-19 pandemic? Using survey methodology, 167 participants were asked about perceived social support, stressors, anxiety, and well-being. Results indicate personal and university online social support moderated the relationship between perceived financial threat and well-being, however not in the way hypothesized. These results were replicated with anxiety. Results also showed that online social support (personal and university-provided) did not moderate the relationships between illness threat and both well-being and anxiety. I discuss potential recommendations to universities regarding what resources students are finding useful and where additional efforts could be beneficial.

Item Type: Thesis (Masters)
Item ID: 15255
Additional Information: Includes bibliographical references (pages 39-52).
Keywords: social support, COVID-19, online social support, perceived social support, well-being, negativity buffer theory, stress, university students, anxiety
Department(s): Business Administration, Faculty of > Business Administration
Date: October 2021
Date Type: Submission
Digital Object Identifier (DOI):
Library of Congress Subject Heading: COVID-19 (Disease); Anxiety; College students—Social networks; Adjustment (Psychology); Perception; College students-- Finance, Personal; Well-being.

Actions (login required)

View Item View Item


Downloads per month over the past year

View more statistics