Enhancing Employee Retention in the Healthcare Sector: Evidenced based strategies from the literature and the usage of a psychological debriefing session intervention

Aghili Dehkordi, Amir Ali (2025) Enhancing Employee Retention in the Healthcare Sector: Evidenced based strategies from the literature and the usage of a psychological debriefing session intervention. Masters thesis, Memorial University of Newfoundland.

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Abstract

Employee retention is a critical issue for global healthcare organizations, especially given increasing turnover and declining job satisfaction. This two-part thesis explores strategies for enhancing employee retention within the healthcare sector. In part one I present a comprehensive retention plan informed by scholarly literature, emphasizing strategies such as organizational culture change, employee engagement, and professional development. In part two I investigate the potential of a psychological debriefing session on improving perceived organizational support and self-efficacy while reducing burnout and intention to leave among medical laboratory professionals. Using a one-group pretest-posttest design, I used variables such as workload, burnout, and self-efficacy. Although a small sample size limits the ability to draw definitive conclusions, the study contributes to the literature by applying the Job Demands-Resources (JD-R) model and underscores the importance of targeted interventions to address workload-related stressors and improve retention.

Item Type: Thesis (Masters)
URI: http://research.library.mun.ca/id/eprint/16868
Item ID: 16868
Additional Information: Includes bibliographical references (pages 80-109)
Keywords: employee retention, healthcare, psychological debriefing, perceived organizational support, burnout, Job Demands-Resources (JD-R) model, medical laboratory professionals
Department(s): Business Administration, Faculty of
Date: February 2025
Date Type: Submission
Library of Congress Subject Heading: Employee retention; Medical personnel--Job satisfaction; Burn out (Psychology); Psychological debriefing; Labor turnover

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