Library Modernisation within the Context of a Health System Transformation: The Experience of NL Health Services

Pike, Jordan and Shore, Kate (2025) Library Modernisation within the Context of a Health System Transformation: The Experience of NL Health Services. In: International Clinical Librarian Conference, June 18-19, 2025, Leicester, United Kingdom. (Submitted)

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Abstract

The libraries serving the information needs of the health system in the Canadian province of Newfoundland and Labrador have experienced a long history of neglect. Since the early 2000s, there has been a consistent decline, marked by library closures, stagnant budgets, and the loss of personnel – all of which have had a detrimental effect on service quality and access to essential research tools. Following several catalysts, culminating with the transition from a regional to a provincial health system in April 2023, a modernisation plan emerged. This initiative prioritised enhancing IT infrastructure and increasing access to electronic resources, with a focus on providing equity across the province’s vast and predominantly rural landscape. This poster will outline the conditions that facilitated the implementation of the plan, the steps taken, what was achieved, and the challenges and successes encountered. As this is a long-term, multi-year plan, directions and goals for the future will also be stated.

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