A study of the administration and benefits of a management orientation program

Melamed, Faye Lorraine (1993) A study of the administration and benefits of a management orientation program. Masters thesis, Memorial University of Newfoundland.

[English] PDF (Migrated (PDF/A Conversion) from original format: (application/pdf)) - Accepted Version Available under License - The author retains copyright ownership and moral rights in this thesis. Neither the thesis nor substantial extracts from it may be printed or otherwise reproduced without the author's permission. Download (13MB) [English] PDF - Accepted Version Available under License - The author retains copyright ownership and moral rights in this thesis. Neither the thesis nor substantial extracts from it may be printed or otherwise reproduced without the author's permission. (Original Version)

Abstract

The purpose of this study was to investigate the benefits of a management orientation program and to examine existing management orientation programs in order to make recommendations for the administration of such a program at St. Clare's Mercy Hospital. The model utilized for this study was the human resource model as delineated by Ubben and Hughes (1987). -- The population for this study included all managers at St. Clare's Mercy Hospital in St. John's, Newfoundland who were administered a questionnaire. Data were also obtained by conducting structured interviews with managers from four well-recognized organizations and through on-the-job observations. Additionally, informal discussions held with various managers throughout the internship and an extensive review of the literature provided valuable insights and information utilized in compiling data and drawing conclusions in this study. -- Information obtained from questionnaires and interviews allowed the researcher to answer the following research questions: -- 1. Are orientation programs beneficial in easing the transition of the new manager into the corporate role? -- 2. What are the benefits of a management orientation program to organizations? -- 3. What is the administrator's role in design and implementation of a management orientation program? -- 4. What are the senior manager's responsibilities within a management orientation program? -- 5. What changes must be made in an existing hospital setting to effectively operationalize a management orientation program? -- 6. Is there a need for a management orientation program at St. Clare's Mercy Hospital? -- 7. What type of management orientation program exists in the particular organization visited? -- Data were examined and displayed through frequency distributions and percentages. The overall findings indicated that management orientation programs are beneficial in easing the transition of the new manager into the corporate role. Specific benefits were delineated and the administrator and senior manager's roles were also addressed. -- Among the recommendations made was that consideration should be given to the development of a formalized management orientation program for St. Clare's Mercy Hospital and that an appropriate model to meet the needs and situations of new managers be selected or designed.

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