NL360+: A Multisource Feedback & Peer-Coaching Pilot Program: Final Evaluation Report

Fleet, Lisa J. and Curran, Vernon and Whitton, Cindy (2021) NL360+: A Multisource Feedback & Peer-Coaching Pilot Program: Final Evaluation Report. Research Report. Memorial University of Newfoundland, St. John's, Newfoundland and Labrador. (Unpublished)

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Abstract

In November 2018, the Office of Professional & Educational Development (OPED), Faculty of Medicine, Memorial University received an unrestricted educational grant from the College of Physicians and Surgeons of Newfoundland and Labrador (CPSNL) to design, develop, pilot, and evaluate a Quality Improvement (QI) program for Newfoundland and Labrador (NL) physicians - NL360+: A Multisource Feedback & Peer-Coaching Pilot Program. The purpose of this program was to provide physicians in the province with a voluntary opportunity to participate in, and evaluate, a pilot multisource feedback and peer-coaching experience. The initial timeline for completion of pilot program delivery and evaluation was December 2020. However, the COVID-19 public health emergency caused significant delays in the matching of participants and peer-coaches and subsequently, the coaching sessions. The process continued to move forward and a preliminary evaluation report was submitted to the CPSNL in December 2020. The NL360+ pilot program closed in June 2021.

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