Barnett, Linda and Cmor, Dianne and Morgan, Pamela (2001) Mediated Computer Search Services Relative to Instruction Services: A Survey of One Health Sciences Library. Medical Reference Services Quarterly, 20 (2). pp. 9-21.
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To assess the quality and usefulness of one health sciences library's mediated computer search service, a survey was undertaken to determine satisfaction rates, why users do or do not use the service, and how useful the service is perceived to be in comparison to instructional service. Satisfaction rates were high, with users indicating librarian expertise and time/cost savings as the main reasons for using the service. Non-users indicated that they preferred to do their own searching, and many were unaware of the service. Though a majority of respondents do not currently use the service, surprisingly a majority of respondents placed significant value on the mediated search service in relation to instruction.
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|Keywords:||Mediated search services, Computer search services, Instructional services|
|Department(s):||Medicine, Faculty of
Memorial University Libraries
|Library of Congress Subject Heading:||Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science|
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